Book the case once. Everything else flows from it.
Every one of these failures costs staff time, and some of them cost operations.
Everything runs from one booking. Your administrators work in the browser, you and your clinical team work from the app, and your patient follows a guided journey on their phone — the same case, one record, three views of it. It runs alongside the practice software you already use.
The same platform from your side of it, screen by screen: one connected record carrying a case from template to outcome.
Each operation you perform gets a template, built once, holding everything a booking needs: the standard procedure name, patient position and table, equipment and implants from your own dropdowns, and the item numbers for billing. Sub-templates cover every variation, primary or revision.
Pick a date on the calendar, pick the patient, pick the template — then confirm the specifics: the exact procedure name tailored to the patient, the team, the implants and equipment, and the flags that matter on the day, from health fund approval to anticoagulants to an ICU bed.
The moment the booking saves, the patient's journey is created automatically.
Your whole surgical list on one live calendar, in the browser and on the phone, with day, week and month views per surgeon and colour-coded case status. Anaesthetist and assistant shifts appear as you book, and changes appear everywhere the moment they are made.
Nobody works from last week's fax.
Your education content — your explanations, your videos, your guides, in your voice — is delivered progressively across the six stages of the journey. The patient is never overwhelmed, and never uninformed.
Your patients feel informed, prepared, and in control.
Patients message your admin staff about appointments and paperwork, and your clinical staff about clinical questions — including wound photos, shared securely. Your team discusses cases privately, without the patient, including supplier coordination for implants.
Every conversation is stored with the case, permanently: retained, searchable, never lost in someone's inbox or text messages.
Reminders and scheduled messages land in the same conversation, so the patient's reply comes back to your team, not into a void.
The journey collects outcome measures as a by-product of running it: your own questionnaires, fully customisable to your specialty, covering pain, function and satisfaction, delivered at the timepoints you set — sent, followed up and filed automatically.
Every case, and every patient, moves through the same six stages. Select a stage to see what your patient sees and what your team does at that point.
An invitation from your practice to download the app — setup takes a minute, including a photo taken on the spot so the right patient is always on the right list — then education about the operation being considered — your explanations, your videos, your material, in your voice — with a chat line to your rooms for questions.
The case sits on the calendar at its earliest stage. The patient's questions arrive in the practice chat instead of on the phone, answered by the right staff member and kept with the record.
A pencilled date, and the first tasks: medical history and questionnaires completed in the app before any paperwork would normally have gone out.
The booking is created from your template in minutes — procedure, team, implant and equipment list and item numbers pre-filled — and appears colour-coded as tentative on every calendar at once.
The consent, read and signed on their phone and filed as a formal PDF. The fee estimate, acknowledged. Fasting instructions and reminders that arrive automatically at the right time.
Flags are confirmed case by case — health fund approval, anticoagulants, ICU bed, day case — each visible to the people who need to act on it. Suppliers see what the case requires, so the right equipment reaches the right hospital for the right patient.
What to bring, when to arrive, admission details — delivered as the date locks in, so nothing depends on a phone call from your rooms.
The list is finalised. Surgeon, assistant, anaesthetist, hospital and suppliers are all reading the same live entry; any change appears everywhere the moment it is made.
Their nominated next of kin receives a text message at three points: when the operation is about to start, when it is over and the patient is being woken, and when the patient will be ready to go home. Nobody has to stop to make a call.
Three status changes are made in the staff app: In OR when the surgery is about to begin, Closing once surgery is finished, and Discharge when the patient will be ready to go home that day. Each one can send the standard message, adjusted before it goes.
Recovery guidance released stage by stage, wound photos shared securely with your nurse instead of a clinic visit, and outcome questionnaires at the timepoints you set.
Outcomes are sent, chased and filed automatically — a systematic, audit-ready record of how your patients actually do, with no extra staff work.
Built by a surgeon inside a working surgical practice, not a software company.
No chat, document or record can be deleted by any user. Removed items are hidden and retained.
Patient data is hosted in Australia on AWS, and every record carries the practice it belongs to.
Read and signed on the patient's phone, filed as a formal PDF against the booking with all the details that hospitals require.
Each staff member sees what their role requires — patients' personal details are hidden from those who don't need them.
Templates and pathways remain the property of the practice.
Correspondence PDFs and imaging links are uploaded to the booking and viewable alongside the case.
Solo surgeon. Your practice, your patients, your staff.
Group practice. Shared patients, one workspace, many surgeons.
Shared-brand rooms. One name and roof, completely separate data and bills.
Choose your model at sign-up; staff who work across practices log in once and switch.
AI can only work with what it can see. SurgiHub keeps a complete, structured record of every operation, and gives your own AI assistant a controlled way in.
Dictate as you leave theatre and the operation note could be waiting, drafted from the booking, for you to check and sign. Ward round notes could file the same way, and the discharge summary could assemble itself from the stay.
How many robot-assisted cases have you done? How did your fusion patients do this year? What were your complication rates? Your AI assistant could tell you from your own records, with figures, in the time it takes to ask.
A pre-admission summary in your anaesthetist's format, a research dashboard, a report nobody has thought of yet. Whatever you can describe, you or a developer could build it on your own information.
None of the risk of typing patient details into consumer AI. Your practice would have its own connector, reaching only your patients, recording every access, and built to stay compliant with privacy regulations.
Anyone can use AI to build a booking app in a weekend. Nobody can build the complete, structured record of every operation you perform from here on. SurgiHub is that record, ready for the AI you choose.
The connector is an optional feature. It will require setup using a connector guide and some technical confidence, and it is used through your own AI assistant rather than integrated into SurgiHub. Nothing is connected unless your practice chooses to connect it. How it is used, and where your patients' information goes, is your practice's responsibility.
SurgiHub is still early, and we're setting our pricing with the first practices to join. Here is how it will work.
Nothing is held back for a higher tier. A solo surgeon gets what the largest group practice gets, from the first day.
You pay for the people using SurgiHub, not for modules, add-ons or seats you are not filling.
SurgiHub is in daily clinical use and still early. We're settling what it costs alongside the practices joining now, so ask us and we'll be straight with you.
Active users include patients on a current journey as well as your clinical staff, administrators and external team members.
Built for Australian private surgical practice, SurgiHub runs alongside your practice management software — it does the surgical workflow your practice software was never built for. Nothing to install, nothing to migrate and nothing to replace.
Setting up your own templates takes an afternoon, and you do it yourself — no waiting on us to schedule you in. If you would rather not build it yourself, a guided build service is available as an optional service.